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Alan Batchelor

iPhone app issues

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Hello all, 

I see on the Facebook page people reporting issues with the iPhone app not connecting or it has authentication issues. If it does open it does not look right or the notifications are missing. This has been going on for quite a few days. I am wondering if this is just a US issue or other countries are having problems. I can’t imagine there is just one server in Australia but maybe!

thoughts?

Alan

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12 minutes ago, Alan Batchelor said:

Hello all, 

I see on the Facebook page people reporting issues with the iPhone app not connecting or it has authentication issues. If it does open it does not look right or the notifications are missing. This has been going on for quite a few days. I am wondering if this is just a US issue or other countries are having problems. I can’t imagine there is just one server in Australia but maybe!

thoughts?

Alan

Not sure here. The app on my Samsung Galaxy has been ok however I tend to use the iPad and that’s been great. I think BrewArt is looking into the issue.

Cheers

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Hello @BrewArt Team might have spoken to soon. I get into the status most times but it does still hang occasionally on authenticating. And when I am in I can’t get the notifications. Please see pic. So although better I feel there are still problems. Another issue is uploading a photo in the forum. Took 2 mins to load..
 

Alan

A807C91E-9C07-4D70-9F35-196A1E3C5624.png

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Not working for me either. Been spotty since last weekend. I have a message into brewart support but they are not responding. Not quite sure why, normally very responsive 🤷‍♂️
 

~Alan

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5 hours ago, Alan Batchelor said:

Not working for me either. Been spotty since last weekend. I have a message into brewart support but they are not responding. Not quite sure why, normally very responsive 🤷‍♂️
 

~Alan

Been playing up, on and off. It is now down on both my iPad and iPhone. I do note that the Droids have both symbols, the wifi and world globe. I would thing BrewArt are aware and will get onto it soon.

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4 hours ago, Captain 3 Droids said:

Been playing up, on and off. It is now down on both my iPad and iPhone. I do note that the Droids have both symbols, the wifi and world globe. I would thing BrewArt are aware and will get onto it soon.

BrewArt Tech team are on to it, email message received.

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Hi

5088_553_brewarthorizontallogowhite.png

Hi BrewArtist, 

 

Over the weekend we have been made aware that some users have experienced intermittent service disruptions. Our tech team are on to it and working as quickly as possible to have this resolved.   

 

If you have contacted us over the weekend, we will get back to you as soon as possible, but due to higher than usual enquiries it may take a little longer. 

 

Rest assured if you are mid-brew the BeerDroid will maintain correct temperature- YOUR BEER IS SAFE!

 

Thanks for your patience. 

 

Cheers, 

 

The BrewArt Team

 

 

 

 

 

 
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BrewArtist, 

 

Over the weekend we have been made aware that some users have experienced intermittent service disruptions. Our tech team are on to it and working as quickly as possible to have this resolved.   

 

If you have contacted us over the weekend, we will get back to you as soon as possible, but due to higher than usual enquiries it may take a little longer. 

 

 

Thanks for your patience. 

 

Cheers, 

 

The BrewArt Team

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