Robert Pitt Posted October 8, 2017 Report Posted October 8, 2017 Has anyone had a problem with the Beerdroid, mine keeps running and will not turn off, it is the cooling motor that keeps running not the air pump?
Stuart Hitchens Posted October 9, 2017 Report Posted October 9, 2017 Hi Robert, do you mean the flow not the droid, I have heard 1 or 2 cases where this has happened, contact support and they will be able to go through some tests with you and either fix the problem and or replace the unit
Robert Pitt Posted October 9, 2017 Author Report Posted October 9, 2017 Yes Stuart its the Flow I contacted support and they have arranged for me to pick up a new Brewflow, excellent service, It took me a long time to realise that it was not working properly, I should have known there was a problem when my son was putting ice cubes in his beer, I just could not bring myself to believe that there was a problem with such a great machine. Another wake up call was when my wife kept complaining of the noise it was always making.
Stuart Hitchens Posted October 11, 2017 Report Posted October 11, 2017 Yeah Robert the customer service is awesome, I have 2 droids and 2 flows, ( I set I got cheap ) touch wood the only issue I have had is the taps, nothing else in 10 months. Don't suppose you would be interested in selling the drain tray off the old one if the new one comes with one, the second one I have is missing the tray.
Robert Pitt Posted October 11, 2017 Author Report Posted October 11, 2017 Sorry Stuart I have not got the drip tray as I exchanged the old unit for the new one.
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