Wolf Posted December 28, 2022 Report Share Posted December 28, 2022 (edited) So it looks like my droid isn't able to keep the beer cold any more. Keep getting E1 and it sounds pretty sick when it tries to chill down. The unit arrived in June. Is there any fix available that doesn't involve shipping the unit back to Coopers? Edited December 28, 2022 by Wolf Link to comment Share on other sites More sharing options...
Captain 3 Droids Posted December 28, 2022 Report Share Posted December 28, 2022 4 hours ago, Wolf said: So it looks like my droid isn't able to keep the beer cold any more. Keep getting E1 and it sounds pretty sick when it tries to chill down. The unit arrived in June. Is there any fix available that doesn't involve shipping the unit back to Coopers? I’ll refer to @BrewArt Team 1 Link to comment Share on other sites More sharing options...
BrewArt Team Posted January 4, 2023 Report Share Posted January 4, 2023 G 'Day @Wolf, Please contact us at tech@brewart.com with the issue and we'll get everything sorted out for you. Cheers Link to comment Share on other sites More sharing options...
Maverick33 Posted January 7, 2023 Report Share Posted January 7, 2023 Hi @BrewArt Team, I am 6 days into using my droid and I have run into the (E1) temperature error twice now in the last few hours. My droid is filled past the 10L, I have tried powering off and powering on the device and to no avail. Interestingly, I do hear the droid running pretty constantly but the temperature has stayed at 64.6 F almost entirely since the first error occurred. Any advice or help would be greatly appreciated! 1 Link to comment Share on other sites More sharing options...
Maverick33 Posted January 7, 2023 Report Share Posted January 7, 2023 Just woke up and the droid sent a push notification a few hours ago saying it was done fermenting and it would let me know when it’s ready to keg. Exactly an hour after that, I received another notification with another temperature error. The temp has risen to 67.3F. I acknowledged the error again and will just let it sit for a while. Link to comment Share on other sites More sharing options...
BrewArt Team Posted January 9, 2023 Report Share Posted January 9, 2023 G 'Day @Maverick33, Sorry to see you're having troubles with your BeerDroid. We can't help much through here, but I'd suggest that you email your customer service team on: Customersupport@brewart.com and they'll be happy to get everything fixed up for you. Cheers Link to comment Share on other sites More sharing options...
Maverick33 Posted January 9, 2023 Report Share Posted January 9, 2023 34 minutes ago, BrewArt Team said: G 'Day @Maverick33, Sorry to see you're having troubles with your BeerDroid. We can't help much through here, but I'd suggest that you email your customer service team on: Customersupport@brewart.com and they'll be happy to get everything fixed up for you. Cheers Will do. Thanks @BrewArt Team Link to comment Share on other sites More sharing options...
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