Alan Batchelor Posted October 7, 2021 Report Share Posted October 7, 2021 Anyone else having issues opening the app since iOS 15 updated. I click on the app and it instantly closes on my iPhone 11. Seems iPhone 8 works though. I reported many weeks ago to support but no answer. It will eventually open after 20 plus attempts. I am starting to think it’s related to zoom mode. Anyone else? Alan Link to comment Share on other sites More sharing options...
Captain 3 Droids Posted October 7, 2021 Report Share Posted October 7, 2021 57 minutes ago, Alan Batchelor said: Anyone else having issues opening the app since iOS 15 updated. I click on the app and it instantly closes on my iPhone 11. Seems iPhone 8 works though. I reported many weeks ago to support but no answer. It will eventually open after 20 plus attempts. I am starting to think it’s related to zoom mode. Anyone else? Alan Hi Alan No problems on my phone (android, non apple) however it changed orientation on my Apple iPad 2, 5th generation. Not a problem, in fact better. ” I reported many weeks ago to support but no answer.” referred to @BrewArt Team 1 Link to comment Share on other sites More sharing options...
BrewArt Team Posted October 7, 2021 Report Share Posted October 7, 2021 Hey guys, Thanks for reporting the issue. We're aware of a bug with the recent release of iOS 15, which only seems to be affecting iPhone 11 users (at this point). We have our tech working on a fix, and you can expect an App update to be rolling out soon. Thanks again Link to comment Share on other sites More sharing options...
Dustin Frothman Posted October 8, 2021 Report Share Posted October 8, 2021 @Alan Batchelorthe pain of being an early adopter is real! 😉 @Captain 3 Droids what is this "Android" that you speak of? Sounds scary. 🤐 2 Link to comment Share on other sites More sharing options...
Captain 3 Droids Posted October 8, 2021 Report Share Posted October 8, 2021 1 hour ago, Dustin Frothman said: @Alan Batchelorthe pain of being an early adopter is real! 😉 @Captain 3 Droids what is this "Android" that you speak of? Sounds scary. 🤐 Well I think it is, it isn’t a smart phone - Samsung Galaxy S6 it is an adroit operating system by Google. Probably why it’s not $1000 + ha ha 1 1 Link to comment Share on other sites More sharing options...
Dustin Frothman Posted October 8, 2021 Report Share Posted October 8, 2021 4 minutes ago, Captain 3 Droids said: it is an adroit operating system by Google. Probably why it’s not $1000 + ha ha 😆 Yep, the iPhone is a great piece of gear but horribly expensive. Likely why I'm always many generations behind the latest hardware - MacBook Air 2015 model here and iPhone 8+ still powering along. 1 1 Link to comment Share on other sites More sharing options...
Alan Batchelor Posted October 8, 2021 Author Report Share Posted October 8, 2021 Thanks Guys, It's very odd! My iPhone 8 with iOS15 works fine. Just my iPhone 11having issues so not likely iOS15 related. My 11 is a company phone so the expense is no problem 😀 The 8 is an old company phone they let me keep that I use with iOS beta. I took iOS15 on my 11 because no issues with my 8. 🤷♂️ Basically just a tad disappointed in no reply from support. Normally very good. ~ Alan Link to comment Share on other sites More sharing options...
Captain 3 Droids Posted October 8, 2021 Report Share Posted October 8, 2021 2 minutes ago, Alan Batchelor said: Thanks Guys, It's very odd! My iPhone 8 with iOS15 works fine. Just my iPhone 11having issues so not likely iOS15 related. My 11 is a company phone so the expense is no problem 😀 The 8 is an old company phone they let me keep that I use with iOS beta. I took iOS15 on my 11 because no issues with my 8. 🤷♂️ Basically just a tad disappointed in no reply from support. Normally very good. ~ Alan The BrewArt Team has replied, 4 posts up.😅 23 hours ago, BrewArt Team said: Hey guys, Thanks for reporting the issue. We're aware of a bug with the recent release of iOS 15, which only seems to be affecting iPhone 11 users (at this point). We have our tech working on a fix, and you can expect an App update to be rolling out soon. Thanks again Link to comment Share on other sites More sharing options...
Alan Batchelor Posted October 8, 2021 Author Report Share Posted October 8, 2021 I have just noticed. I am getting no emails from Brewart support or the Brewart community. Normally when some some responds to a topic I am notified. Never saw any of these mails. I need to check my settings. Alan 1 Link to comment Share on other sites More sharing options...
Alan Batchelor Posted October 8, 2021 Author Report Share Posted October 8, 2021 Captain, I see the Brewart response but I was not notified for some reason and I have no emails regarding my issue. I also have a strange permission denied on push notifications yet I do get them on my phone. I was wondering why the last months I have not see any activity in the community 🙂 Gonna reset all my notifications to default. ~Alan Link to comment Share on other sites More sharing options...
Patrick Barnwell Posted October 12, 2021 Report Share Posted October 12, 2021 On 7/10/21 at 5:18 PM, BrewArt Team said: Hey guys, Thanks for reporting the issue. We're aware of a bug with the recent release of iOS 15, which only seems to be affecting iPhone 11 users (at this point). We have our tech working on a fix, and you can expect an App update to be rolling out soon. Thanks again FWIW Ive experienced the problem on. My IPhone SE , 10.5” iPad Pro, and a second iPad.. I have noticed on the IPhone that if I switch off the Wi-Fi and just use cellular I comes up. 1 Link to comment Share on other sites More sharing options...
BrewArt Team Posted October 14, 2021 Report Share Posted October 14, 2021 Thanks @Patrick Barnwell, The more information we have the better. We're doing beta testing on the new App update now, and we're confident we've resolved the iOS update issue. But as is always the case with these things, you fix one thing and need to adjust another 🙃 Hopefully we're not too far off releasing the update. In the meantime please let us know if anything else goes pear shaped. Cheers Link to comment Share on other sites More sharing options...
Martin Steven Posted October 18, 2021 Report Share Posted October 18, 2021 (edited) On 14/10/2021 at 10:39 AM, BrewArt Team said: Thanks @Patrick Barnwell, The more information we have the better. We're doing beta testing on the new App update now, and we're confident we've resolved the iOS update issue. But as is always the case with these things, you fix one thing and need to adjust another 🙃 Hopefully we're not too far off releasing the update. In the meantime please let us know if anything else goes pear shaped. Cheers Just for reference, i'm also having this issue on the iPhone 12, iOS 15. Closes immediately when opening on wifi, opens just fine if you switch to cellular connection. Then if you switch wifi back on after authentication and the app has loaded, everything works just fine. Look forward to receiving the app update soon! Edited October 18, 2021 by Martin Steven 1 Link to comment Share on other sites More sharing options...
Captain 3 Droids Posted October 18, 2021 Report Share Posted October 18, 2021 2 minutes ago, Martin Steven said: Just for reference, i'm also having this issue on the iPhone 12, iOS 15. Closes immediately when opening on wifi, opens just fine if you switch to cellular connection. Then if you switch wifi back on after authentication and the app has loaded, everything works just fine. Look forward to receiving the app update soon! @BrewArt Teamfor info. 1 Link to comment Share on other sites More sharing options...
BrewArt Team Posted October 18, 2021 Report Share Posted October 18, 2021 @Captain 3 Droids @Martin Steven, Thanks guys, We have submitted an update to Apple for review, hopefully it will be ready for release in the next day or so. Cheers Link to comment Share on other sites More sharing options...
BrewArt Team Posted October 20, 2021 Report Share Posted October 20, 2021 G 'Day Brewers! We have released the App update (v1.2.4) which fixes the iOS 15 bug, and it should be available for download in the App Store. Please let us know how it goes. Thanks for your patience while we got it sorted out. Cheers Link to comment Share on other sites More sharing options...
Patrick Barnwell Posted October 20, 2021 Report Share Posted October 20, 2021 Looks good 😎👍 Thank You! 2 Link to comment Share on other sites More sharing options...
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