Patty Posted February 11, 2017 Report Share Posted February 11, 2017 Anyone else having trouble signing into the app? Link to comment Share on other sites More sharing options...
Pursya Posted February 11, 2017 Report Share Posted February 11, 2017 No. What is your specific issue?. Username not recognised? Password not valid? Link to comment Share on other sites More sharing options...
Patty Posted February 11, 2017 Author Report Share Posted February 11, 2017 Talking forever to sign in and then just tell me there is a problem logging in, please try again later. I am going to uninstall it and reinstall it. Link to comment Share on other sites More sharing options...
Pursya Posted February 12, 2017 Report Share Posted February 12, 2017 Did that work? Link to comment Share on other sites More sharing options...
Deeks Posted February 12, 2017 Report Share Posted February 12, 2017 Mine has been working so maybe it is just a network issue you were having. Link to comment Share on other sites More sharing options...
Patty Posted February 12, 2017 Author Report Share Posted February 12, 2017 Nope didn't working. Ill be emailing the team soon. I thought it might have beer a sever problem. But since yours is working fine deek, I'm lost. Link to comment Share on other sites More sharing options...
Peter Rundle-Curry Posted February 13, 2017 Report Share Posted February 13, 2017 Patrick check out the WiFi posts I put up today, may be a similar issue Pete Link to comment Share on other sites More sharing options...
Patty Posted February 13, 2017 Author Report Share Posted February 13, 2017 Hey Pete, I saw that postage, I can log on to the website with my account, tried makinhg another account for the app and still nothing. I'll have a look at the modem later. Cheers Pete Link to comment Share on other sites More sharing options...
Patty Posted February 13, 2017 Author Report Share Posted February 13, 2017 I should add to that i'm even having trouble signing in with my phones internet. Link to comment Share on other sites More sharing options...
Pursya Posted May 17, 2017 Report Share Posted May 17, 2017 Looked at the Droid tonight and it says "ready to keg". no notification via the app. is it broken? should I reinstall? Link to comment Share on other sites More sharing options...
Deeks Posted May 17, 2017 Report Share Posted May 17, 2017 Is the Droid connected to the internet and wifi working? The app gets the data from the BrewArt server so if the Droid can't connect to the sever via the internet then the app won't show the status of the Droid. Also there is a bit of a delay between the Droid and the app as I think the Droid only updates the server with a certain time interval so the Droid won't be continuously uploading data so you may find that it doesn't notify as soon as it is ready to keg but shouldn't take longer then an hour to display it on the app. I don't think there is an issue with the server as I can still access my app at the moment. Hopefully it will sort itself out but let us know how you go. Link to comment Share on other sites More sharing options...
Pursya Posted May 18, 2017 Report Share Posted May 18, 2017 I can connect to the Droid via wifi at home and work and via 4G out and about. On both iPad and iPhone. Actual completion was a 9:56 at night, so I was home and did not notice any issue. My only thought is that somehow the internet went down at the critical moment. If it happens at end of program of my next brew then I have a problem. Link to comment Share on other sites More sharing options...
Derren Green Posted May 19, 2017 Report Share Posted May 19, 2017 Hi Pursya, I had exactly the same issue. Had been waiting 16 days for my Birra Italiano to finish fermentation and just by chance I looked at the screen on the droid and it said Ready to Keg. No notification from the App - its always notified me correctly in the past. Also when I finished bottling I normally get another notification that its added two kegs to my shelf. Did not get that either. I have had no internet issues and I have check that my iPhone is still all correctly set up for notifications. Could be a glitch for support? Link to comment Share on other sites More sharing options...
Deeks Posted May 19, 2017 Report Share Posted May 19, 2017 I guess it may have been an issue with the BrewArt server then. It's probably best to contact BrewArt tech support and they can remote into your Droid and see what is happening and check the status of what has been updated on the server. Link to comment Share on other sites More sharing options...
BrewArt Team Posted May 19, 2017 Report Share Posted May 19, 2017 Hey BrewArtists, We recently had a minor glitch with push notifications from the app. All resolved now and there should be no ongoing issues regarding push notifications. Have a good weekend! Cheers, The BrewArt Team Link to comment Share on other sites More sharing options...
Pursya Posted May 19, 2017 Report Share Posted May 19, 2017 Thanks BrewArt team. ill keg tomorrow and I'm hoping to have the shelf notification. Link to comment Share on other sites More sharing options...
Pursya Posted May 21, 2017 Report Share Posted May 21, 2017 All notifications received from kegging and new brew propagating. Link to comment Share on other sites More sharing options...
MattS Posted July 5, 2017 Report Share Posted July 5, 2017 So 2 days ago I used the app on the way home from work to move from storage to kegging mode. When I got home nothing had happened and I put it down to an Internet glitch. Did the same thing yesterday and this time watched the app. It appeared to be doing something but the display on the app didn't indicate a change in the zone. I repeated this about 6 times and no change. Anyway the short story is that I had to log out of the app and log back in. From then on in my zone changes worked. The odd thing was that even though I couldn't get the zones to change before the logout/login process my droids were still both reporting their current status back to me, just wouldn't accept a change. So, if this happens to you the fix is to logout and login again. Cheers Link to comment Share on other sites More sharing options...
Beard Droid Posted July 6, 2017 Report Share Posted July 6, 2017 Thanks @Matts for the advice, I'll be sure to keep this in mind if I run into this ? Link to comment Share on other sites More sharing options...
MattS Posted July 22, 2017 Report Share Posted July 22, 2017 Can't login to the app this morning. Changed my password and still no go. I can login to the store and here so not an account issue. On brewart.com under the account section I can access everything except the "My Beer Droid" option - it times out and gives me a blank screen. There seem to be others affected as well (see justbrewart.com.au). Looks like a backend fail of some sort. Link to comment Share on other sites More sharing options...
dcm Posted July 22, 2017 Report Share Posted July 22, 2017 Also affected. Came back from a trip interstate with a brew on. Fired up the app (my Android device stayed at home) and it spun its wheels for a while and now is stuck asking me if I want to setup a new beer droid (having apparently forgotten my old one). Link to comment Share on other sites More sharing options...
MattS Posted July 23, 2017 Report Share Posted July 23, 2017 And now it works again. Started working after updating IOS to 10.3.3 on my iPhone. Not sure if the update is related to the fix but it's working again. Link to comment Share on other sites More sharing options...
MattS Posted July 24, 2017 Report Share Posted July 24, 2017 23 hours ago, MattS said: And now it works again. Started working after updating IOS to 10.3.3 on my iPhone. Not sure if the update is related to the fix but it's working again. Just got an email from Brewart confirming they had app issues over the weekend. So nothing to do with the IOS update - just a coincidence. It's working fine now and my manually started brews are showing up in the app so all good. Link to comment Share on other sites More sharing options...
Pursya Posted July 24, 2017 Report Share Posted July 24, 2017 I had an issue where I could not get on to the app, or connect to the Droid last week. Brewart were unable to solve it. I ended up creating a new account so that I could continue to brew. Link to comment Share on other sites More sharing options...
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